流程和流程改善cmmi基本认知.pptVIP

第一章CMMI Overview 南台科技大學 資管系 Table of Contents 流程與流程改善 CMMI 的基本認知 CMMI 的誤解 台灣現況與建議 QA 流程與流程改善 What Is a Process? A process (流程 or 過程) is a set of practices ( or a sequence of actions) performed for a given purpose. Integrating people, procedures methods, and tools together. Example? Defining a Process A mature process is documented with process notations, e.g., data flow diagrams, activity diagrams, check lists, flowchart. Activity details: Purpose, participants, inputs, entry criteria, work products, outputs, exit criteria, performance measure, sub-practices, and work items. What Is a Sof