管理学专业英语课件宓智瑛 ISBN9787811342376 PPTchapter4定.pptVIP

Chapter 4 Hiring and Managing Employees’ Performance Introduction How are people recruited (hired) ? Internal External Introduction (continued) Job profile form Job Title Training / Education Required Skills Needed Major Responsibility Other Information Introduction (continued) Job application Company description Name History Major products/ services New developments Competition Other information CV Interview Introduction (continued) Training On-the-Job Training (OJT) 在职培训 Job Rotation 工作轮换 Internships Apprenticeships实习和学徒 Off-Job Training 脱产培训 Pre-reading 1#Performance appraisals (绩效评估) Before you read Reading 1#,study the words and their relationships in the box on page 69. Reading 1# How well are you doing? ◆The definition of a performance appraisal ◆ Two general functions: ◇Evaluation function ◇ Coaching function *There is a natural conflict between the above two functions. Types of Performance Appraisal Trait Appraisals(特征评价) Skills,abilities,personality Behavior Appraisals(行为评价) the actual actions and behaviors that workers exhibit on the job Result Appraisals(结果评价) Types of Performance Appraisal（continued） 360-Degree Performance Appraisal A manager’s performance is appraised by a variety of people, beginning with the manager’s self-appraisal and including peers or co-workers, subordinates, superiors, and sometimes even customers or clients. Reading 1# (continued) ◆ Nature of the Conflict ◇ Causes for natural conflict: 1)people do not like to be criticized. 2)normal reaction is to be defensive. ◆Dealing with the Conflict ◇three major influencing factors; ◇three goals of the appraisal; Reading 1# (continued) ◆Developing a Plan for Improvement Ask your subordinate to suggest a plan. Reading 2# (continued) ◆The benefits result from the project of trading places (refer to page 75) ◇(open) ◇ (open) ◇ (open) Reading 2# (continued