管理学专业英语课件宓智瑛 ISBN9787811342376 PPTchapter6定.ppt

Chapter 6 THE NATURE OF GROUPS Benefits Belongings Improve creativity Better decision Commitment Reduce negative effects Types of Groups Formal groups 1、Permanent work groups 2、Temporary work groups Formal groups Permanent work groups are responsible for a specific set of tasks or work processes in the organization. Formal groups Temporary work groups investigate a particular problem or opportunity and disband when the decision is made. Informal groups Informal groups are not initiated by the organization and usually do not perform organizational goals. Why do people belong to informal groups? Innate drive to bond Accomplish tasks that cannot be achieved by individuals working alone Tend to form in stressful situations Roles Tips for Successful Meetings Prepare a written agenda Distribute and discuss the agenda Keep the focus Stimulate the discussion Options Timing and ending Techniques for Group Decision-Making Interacting groups Brainstorming Limited group technique Delphi technique Electronic meetings Interacting Groups(互动群体) Groupthink(群体思维): A process in which the members of a close group lose their critical judgement and agree for social reasons. Brainstorming (头脑风暴) No boundaries Completely free your mind No limits on the number of ideas Fragmented ideas OK KEY TO EXERCISES EXERCISE #1. Here is a list of groups. Put the number of each group under one of the headings below. You may want to discuss the reasons for some of your answers: 1. marketing department 2. a group that plays soccer 3. a new product division 4. a quality control group 5. a group to set up a computer network 6. a group to deal with the Problem of absenteeism 7. a group that plays cards In the cafeteria. 8. a group to decide the location of a new factory 9. a group to design the company’s 50th anniversary celebration Permanent Work Group 1, 3, 4 Temporary Work Group 5, 6, 8, 9 Informal Group 2, 7