管理学专业英语课件宓智瑛 ISBN9787811342376 PPTchapter3定.pptVIP

What motivates people? Job satisfaction Intrinsic rewards A person receives satisfaction from the work itself Three factors: Knowledge of results The feelings of responsibility Meaningfulness Extrinsic motivation Rewards that a company gives to a worker Examples: Flextime Equity Vacation Insurance Job satisfaction Absenteeism(缺勤): how often people stay out of work and the reasons they do it Turnover(人员流动): leaving their jobs Japanese and American Work attitudes Status and hierarchies Relation to supervisor Decision-making patterns Services KEY TO THE EXERCISES KEY TO THE EXERCISES EXERCISE #1. Decide if the following items are intrinsic or extrinsic factors in motivation. The difference is not always clear. You may want to discuss your decision. Please write an I if the item is intrinsic, an E if it is extrinsic: 1. a paycheck I/E 2. being treated fairly compared to other workers I 3. making decisions about a production process I 4. being consulted on the design of a product I 5. having a good amount of vacation time E 6. having a good health insurance policy E 7. being part of the whole production process,from the start to the finish of a product I 8. having responsibility for the quality of a product I 9. having pleasant working conditions I/E EXERCISE #2.  Put the word or phrase under the proper heading: quality circles social bonding job satisfaction Participatory status difference social activities decision-making commitment authoritarian supervisor as counselor Greater in the US Common in both countries Greater in Japan status difference commitment social bonding authoritarian social activities job satisfaction quality circles supervisor as participatory decision-making counselor Reading: Motivation—Japanese and American The