商务英语口译教程 教学课件 ppt 作者 李鸿杰 王建华 主编 Unit 1 Meeting at the airport.pptVIP

Unit 1 Meeting at the Airport This unit includes some general conversations with relation to the business, such as how to pick up the customer at the airport, how to exchange greeting with the customer, and how to make some small talks with the customer on the way to hotel. The learner can learn it according to each situation easily and then can easily handle every situation when it happens. Unit 1 Meeting at the Airport Teaching Aims: 1. Knowledge aim: Through the study of this unit, the students will learn how to talk properly and be considerate when meeting foreign guests. 2. Skill aim: Students will be able to make their conversations according to the given situations. Core Skills: 1. Dress and behave oir properly 2. Recognizing and greeting a guest 3. Being warm and considerate Unit 1 Meeting at the Airport Background Knowledge In business activities, when foreign customers or partners visit for business, it is more important thing for you to meet the guests at the airport or at the railstation. In order to leave a good impression, Of course, it would be best for a male receptionist to match his suit with a suitable tie, and it would be the first choice for a lady to wear a professional womans suit when meeting the gusets. As you konw, properly dressing is the first step towards business success. When introducing and greetings, travel topic is always the best choice. It can be used to show your concern for the clients, and can narrow the distance between the two sides. As a receptionist, you should take the initiative to help the customers with baggage. On the way to the hotel, you can introduce some of the scenery along the way, or changes in the city. In this way, silence can/should be avoided. And it also can help the guests learn the city which they are visiting. Anyway, it is the basic courtesy of hospitality. Unit 1 Meeting at the Air