商务英语口译教程 教学课件 ppt 作者 李鸿杰 王建华 主编 Unit 2 Accommodation Arrangement.pptVIP

Unit 2 Accommodation Arrangement This unit includes some general conversations with relation to accommodation, such as how to help the guest to check in, how to give and get some information about the hotel services, and how to ask if the guest is satisfied with the room reserved. The learner can learn it according to each situation easily and then can easily handle every situation when it happens. Unit 2 Accommodation Arrangement Teaching Aims: 1. Knowledge aim: Through the study of this unit, the students will learn how to talk properly and be considerate when receiving foreign guests. 2. Skill aim: Students will be able to make their conversations according to the given situations. Core Skills: 1.Greeting the guest 2.Being warm and considerate 3.Providing the necessary help when checking in 4.Introducing the hotel services to the guest 5.Discussing the arrangement Unit 2 Accommodation Arrangement Background Knowledge Accommodation arrangements for a foreign guest are also an important part of business. The host should arrange the accommodation for the guest in advance, help him/her to check in, direct him/her to the room, and briefly introduce the hotel services, facilities. If possible, the host also needs to provide a city map or tourist maps and guidebooks of the places of interest to the guest. After arriving at the hotel, the host should stay with the guest for a while and make some small talks such as the background of activities he/she will be involved, the local customs, the distinctive natural landscape, the specialties and their prices, etc. After a tiring journey, the guest need to have a rest, so the host should not stay too long. Furthermore, the host should let the guest know the visiting plan and the schedule, and tell the guest the time, the place and the way for next contact before leaving. Unit 2 Accommodation Arra