软件过程与管理chapter16软件质量保证.pptVIP

1 Chapter 16 软件质量保证 齐大计控学院 吴迪 讨论 软件质量保证为什么重要？ 3 什么是软件质量？ Phil Crosby once said: The problem of quality management is not what people dont know about it. The problem is what they think they do know . . . In this regard, quality has much in common with sex. Everybody is for it. (Under certain conditions, of course.) Everyone feels they understand it. (Even though they wouldnt want to explain it.) Everyone thinks execution is only a matter of following natural inclinations. (After all, we do get along somehow.) And, of course, most people feel that problems in these areas are caused by other