问题解决ProblemSolving中文版.pptVIP

* Problem SolvingMethod问题解决方法 Module 2 1 Use 8-Step Problem Solving Process 8个步骤问题解决方法 1. Describe problem描述问题 2. Analyze current results分析目前的结果 3. Prioritize Pareto Pareto要因分析 4. Perform root cause analysis根本原因分析 5. Implement Activities and 执行措施和对策 Countermeasures 6. Evaluate results评价(执行后的)效果 7. Standardize improvements标准改进 8. Recognize success公布成功结果 2 Problem Solving Story Board问题解决告示板 Step 1: Describe the Problem问题描述 Objective: 目标 Clearly define the “what” and “when” by formulating a a statement identifying the improvement opportunity and team objective非常明确改进机会和团队目标 K