培训asc 葡萄酒培训.pptVIP

* Champagne, sparkling wine from the region of Champagne in France. Eg: Bollinger , Mumm Cava, sparkling wine from the region of Catalonia in Spain. Eg : Freixenet Other Sparkling wines: Moscato d’Asti, Proceco, Sekt ect. Red Wine Eg: Chianti Classico White Wine Eg: Chablis Rose Wine Eg: White Zinfandel * Reformulate clearly his choice : Appellation, vintage, size of the bottle, estate… * Questions to ask: Do you prefer a particular style? Do you want a light wine or a full-bodied wine? Do you have a country in mind! How about some…. with your dish * If possible, put the wine on a tray with a tasting glass and a napkin Be careful of condensation and water spilling * Pour same portion to everybody “Wine by glass” should be poured around 150ml We can pour more red than white, because white wine warms up faster * Check you have sufficient of the same type before approaching the guest What if the Client is in Doubt?当客户犹豫不决时该如何做 Show him that you fully understood his request 说明你完全理解他的需要 Perhaps recommend him another wine 或许可以向他推荐其他的葡萄酒 Most of the time, the client needs to be reassured 大多数时候，客人需要你进一步肯定他的选择 “To do so, tell him a few words about the vineyards, winemaker, recent wine tasting…” 接下来，向他介绍葡萄酒的酒园，酿造商，品酒辞……. Presentation of the Wine出示葡萄酒 Show the bottle and label standing on the right hand side of the person who ordered 站在点酒客人的右面，向他展示葡萄酒的瓶身和酒标 Never hold the bottle by the neck 绝对不要握酒瓶的瓶颈 Do not shake the bottle. Be gentle. 不要摇晃酒瓶，拿放轻柔。 Red wine should be served at room temperature 红葡萄酒可以在室温品尝 White, rose and sparkling wines should be served chilled and put in an ice bucket between pouring 白葡萄酒、玫瑰葡萄酒、汽泡酒饮用前都必须冷藏，余下的葡萄酒要连瓶放入冰桶保温 Open the Wine Bottle葡萄酒开瓶 Always open in the presence of the guest and never hide the label 当着客人的面开启葡萄酒，不要隐藏葡萄酒标 Do not turn your back to your customer 不要背对你的客人 Cut the foil below the neck with opener.