天翔新新家园小区投标文件.docxVIP

长沙市兴维物业管理有限公司 投 标 文 件 投标项目名称： 天翔新新家园小区 投标文件内容：投标报价表、商务响应标、技术响应标投标单位法人公章： 投标单位地址：长沙市天心区芙蓉南路 292 号(名城商住楼) 授权代表姓名：（签字或盖章）： 1 日 期： 二○○九 年 十二 月 二十 日 目 录 第一部分 投标报价表 天翔新新家园小区投标报价表·····························4 第二部分 商务响应标 一、长沙市兴维物业管理有限公司简介······················5 二、接标书 ·············································6 三、投标函··············································7 四、资格声明············································8 五、营业执照复印件······································9 六、资质证书复印件·····································10 七、组织机构代码证复印件·······························11 八、企业税务登记证复印件·······························12 九、法定代表人授权书···································13 十、物业管理投标响应表·································14 十一、专业工程技术人员、管理人员概况···················15 十二、拟投入的设备设施和物业管理办公装备配置表·········16十三、长沙市兴维物业管理有限公司服务项目业绩表·········17十四、物业管理费标准及成本测算·························18 1、物业管理成本测算··································18 2、增收节支措施······································24 第三部分 技术响应标 第一章 天翔新新家园物业服务总体构想·······················25第一节 项目认识与定位 ·····························25 第二节 管理服务理念与模式··························28第三节 管理深度和广度································29第四节 超前性、创造性、全方位的服务意识··············30第五节 对天翔新新家园实施的服务内容及服务标准········31第六节 天翔新亲家园物业管理服务质量指标承诺··········37第二章 管理方式、工作计划及物资装备计划···················39第一节 管理方式····································39第二节 工作计划·····································43第三章 物业管理机构设置、人员配备及培训···················47 2 第一节 管理人员的配备································47第二节 各岗位人员的培训·······························53第四章 管理制度及档案建设··································58第一节 管理规章制度···································58第二节 档案的建设与管理·······························61第五章 设备设施管理········································65第一节 运行管理规范····································65第二节 设备系统的日常运行······························65第三节 设备系统的应急处理方案··························67第四节 系统的维护保养··································68第五节 节能管理········································69第六节 技术改造更新····································71第七节