体验商务英语3第二版unit3organization.pptVIP

E Listen to the third conversation again and answer these questions. 1 What expression does John use to introduce Miriam? 2 Why could Miriam be helpful to Heinz in his work? 3 What interest do they share? ‘Heinz, I’d like you to meet Miriam.’ She speaks fluent Italian, so she could be very useful when dealing with his Italian customers. Skiing Solutions Bad investment: Negative images: Problems Business aims Headquarters Company Auric Bank London, UK To provide customers with excellent service at competitive prices Lost ?1.5 billion for unwise investment Charging too much; no longer seen as caring Make changes in-house; Outsource to UK call centers; Outsource to low-cost countries such as India Background Unit 3 Organization ‘How many people work in your office? About half.’ Starting up Vocabulary Company structure Reading A successful organization Language review Noun combinations Listening Advising companies Skills Socializing: introductions and networking CASE STUDY Auric Bank * 1 Would you like to work in the building in the photo below? Explain why or why not. 2 Which people in your organization have their own office? Do they have their own office because of a) seniority; b) a need for confidentiality; c) the type of work they do? How important are the following in showing a person’s status in an organization? Give each one a score from 1 (not important) to 5 (very important). ? a reserved parking space ? having a secretary ? an office with a window ? taking holidays when you like ? a uniform ? the size of your desk ? a personal business card ? more than one seat in your office ? your own office ? flying business class ? a company car ? a company credit card ? your name on your door ? having fixed working hours Match the words to the pictures. subsidiary call center warehouse head office outlets factory/plant distribution center service center 1 Stock levels have been low for two weeks now. - warehouse Listen to the comment