跨文化交际案例casestudy6.doc

Chapter 5 Verbal and Non-verbal Communication Case 1 Two strangers have been chatting. A: So you’re been here for a year? B: Yes. One more year to go, then I’ll go back to china. A: What will you do back home? B: It’s hard to know. There’s a lot change at the moment. A: Yeah.Everything’s changing, everythere. Sometimes it’s difficult to keep up. B: That’s true. Maybe I’ll… (A’s mobile phone rings.) A: Excuse me, I’d better answer this. It’s probably work. B: Sure. Take your time. 分析：有时在与人交谈中，难免要有什么原因要离开一会儿，或是去接一个电话，或要去洗手间。礼貌再此被提出来。出于礼貌起见，要记住做一些恰当解释再离开。不管理由是什么，即便是要接一个手机电话，在打开电话回话前，向对方说声对不起。 如果只离开几分钟，没有必要找一个理由。你说了对不起，就表明你确实是有事要离开一会儿。 Case 2 One cold winter day in a Chinese city, Wang Lin on his way to the library met an American professor who knew very little about China. After greeting him, Wang said: “It’s rather cold. You’d better put on more clothes.” But the professor didn’t appear happy on hearing this. 分析：美国人以及大部分西方国家的人们不喜欢被告知要怎么做怎么做，他们比较喜欢独立，然而中国人则习惯关心别人，这个案例中王林的建议表达的就是一种对他人的关心，可是美国教授却不习惯这样的表达。 Case 3 Li Ping is calling his colleague and friend Tony. Tony lives in the student dormitory. Someone else answers the phone. Student: Hi, Student Dormitory. Li: Hello. I’d like to speak to Tony please. Student: Okay, just a moment. I’ll see if he’s in. Li: Thanks. Student: He’s on his way. Won’t be long. Li: Thanks for your help. Tony: Hello? Tony is here. Li: Hello, it’s Li Ping. Tony: Hi. Is everything okay? Li: Yes, fine. I wanted to call you to see if you’d like to come over for dinner tonight. I’m cooking a Chinese meal. Tony: That’s fine. By the way, how is your major essay coming along? Have you finished all the reading? Li: Almost. I have to finish the reading by next Sunday. Then I can start writing the essay. What about you? Tony: Still plowing my way through. Li: Well maybe we can share some ideas over dinner. Tony: Good idea. Li: Well, I’d better go. I’ve got lots to do. Tony: Okay. I’ll see you tonight at 6. I’ll