经济分析：旅客IT趋势.pdfVIP

2015 PASSENGER IT TRENDS SURVEY Renaud Irminger Director of SITA Lab, SITA 2015 PASSENGER IT TRENDS SURVEY • Investigates the connection between a passenger’s use of technology and their emotions • Coverage: 17 countries, representing 76% of the world’s passengers 5,871 respondents WHAT IS THE EFFECT OF TECHNOLOGY USAGE ON PASSENGER’S EMOTIONS ? SITA FLIFO API SITA BAG JOURNEY NFC MOBILE BIOMETRICS GEOLOCATION+ MAPS FLIGHT INFORMATION IS