hnd商务沟通技巧报告.docVIP

PAGE 1 1.0 Introduction This report is for assessment the customer services and whole environment in the Xuezhi building. The report is to introduce the customer service. At this point,the main research is Xuezhi building. The aim of this report is to investigate internal and external environment of the Xuezhi building. Including the infrastructure, foundation services, administration mode and neighboring environment. Through questionnaires and interview to reflect problems and. 2.0 Procedures A number of books on customer service Search for information from internet websites. Through these