成功成长为一名主管的培训课程喜达屋酒店.docVIP

成功成长为一名主管的培训课程喜达屋酒店 Successful Transition to Welcome to Welcome to Supervisor Successful Transition to SupervisorSuccessful Transition to Supervisor 欢迎参加 欢迎参加 成功成长为一名主管 成功成长为一名主管 之培训 之培训 成功成长为一名主管的培训课程 SCLU STTS Presentation? People Elements Pte Ltd, 2004All Rights ReservedStarwood Asia Pacific Hotels Resorts, HR Division 1 1Warm It Up! 热身活动 Warm It Up! 热身活动 Successful Transition to Supervisor 1. Select one of the listed “arguments”选择一个罗列的“ 观点” 2. Select someone you don’t already know well 选择一位你不太熟悉的学员 3. Introduce yourself 介绍你自己 4. For one minute, “convince” the person of your “argument” 在一分钟内,让对方信服你的“ 观点” 5. Reverse roles 互换角色 成功成长为一名主管的培训课程 PLG 1 SCLU STTS Presentation? People Elements Pte Ltd, 2004All Rights ReservedStarwood Asia Pacific Hotels Resorts, HR Division 2 2Introduction 介绍 Introduction 介绍 Successful What is your most important responsibility as a Transition to Supervisor supervisor 做为一名主管,你最重要的职责是什么? To produce results: The only way to do this is through the efforts of the people around you要产生结果:通过你周围人的共同努力是唯一途径 Interesting fact: 89% of supervisors and managers surveyed indicated that their least favorite management activity was “dealing with the performance of people” 有趣的事实:调查表明,89% 的主管和经理最不喜 欢的管理活动是“处理人的工作表现” 成功成长为一名主管的培训课程 PLG 2 SCLU STTS Presentation? People Elements Pte Ltd, 2004All Rights ReservedStarwood Asia Pacific Hotels Resorts, HR Division 3 3Introduction 介绍 Introduction 介绍 Successful Transition to Definition: Management is the process Supervisor of accomplishing organizational objectives through Associates, teams and other supervisors/managers 定义:管理是在员工、团队和主管/ 经理 的共同努力下达成组织目标的过程 Management is technique and process driven and can be learned by anyone able to follow a process 管理是一项技能和推动的程序,任何能遵 循一定程序的人都能来学习这项技能 成功成长为一名主管的培训课程 PLG 2 SCLU STTS Presentation? People Elements Pte Ltd, 2004All Rights ReservedStarwood Asia Pacific Hotels Resorts, HR Division 4 4Main Objective of Management