现代酒店员工流失问题和对策初探.docVIP

现代酒店员工流失问题及对策初探 摘 要 随着改革开放以及社会经济的发展，旅游商务人流大幅增长，为酒店业创造了巨大市场需求，2008年的北京奥运会和2010年的上海世博会，又给酒店业发展带来了巨大推动力，就目前的情况来看，酒店业在国民经济中起着举足轻重的作用。酒店业的竞争越演越烈,人们日益感到市场竞争归根到底是智力之争、创造之争、人才之争。加拿大心理学博士江邵伦说:“21世纪的竞争是人才的竞争,现代企业管理非常重视人才的因素,认为人的管理是企业管理的核心。”因此,越来越多的酒店企业把员工当作自己头等重要的任务。近些年来，随着饭店业的蓬勃发展和竞争的激烈，饭店员工流失现象越来越严重，给饭店发展造成了很大的不利，比如:有的酒店出现了员工队伍士气不足，人心涣散;有的酒店人员更换过频，造成管理和培训费剧增等等这些问题，因此，如果我们还没有清醒的认识到这些，还没有对现代酒店员工流失问题引起重视，那么将会给国家和酒店业造成不可估量的损失。因此，本文通过对现代酒店员工流失问题的了解以及它的现状和趋势，分析现代酒店员工的流失问题，并提供相应的对策。 Abstract With the development of reform and opening up and social economy, tourism and business flow of substantial growth, to create a huge market demand for the hotel industry, the 2008 Beijing Olympic Games and the 2010 Shanghai World Expo, but also for the hotel industry development has brought the huge impetus, in view of the current situation, the hotel industry play a decisive role in the national economy. The hotel industry is becoming more competitive, more and more people feel the market competition in the final analysis is the intellectual struggle, create competition, talent competition. Canadian psychologist doctor. Jiang Shaolun said: the twenty-first Century competition is the talent competition, the modern enterprise management attaches great importance to talent, that human management is the core of enterprise management. Therefore, more and more hotel companies to employees as their most important task. In recent years, with the rapid development of the hotel industry and the fierce competition, more and more serious brain drain of hotel staff to hotel, it caused a great disadvantage, for example: some hotel staff morale, divided in public opinion; some hotel personnel replacement frequency, resulting in management and training fee increase and so on these problems, therefore, if we are not aware of these, not on the Moderno Hotel, the loss of staff attention, it will be for the country and the hotel industry caused immeasurable losses. Therefore, the problem of Moderno Hotel staff