上海市虹口区2017-2018学年度高三第一学期英语期终教学质量监控测试.docVIP

. . 虹口区2017-2018学年度高三第一学期期终教学质量监控测试 2017.12 第 I 卷 (共100分) II. Grammar and Vocabulary Section A Directions: After reading the passage below, fill in the blanks to make the passage coherent and grammatically correct. For the blanks with a given word, fill in each blank with the proper form of the given word; for the other blanks, use one word that best fits each blank. How to deal with Whiners（抱怨不停的人）? There are always some people radiating negativity in the work place. For them, the temperature is never right, the boss is always a fool, the canteen food is awful, and they (21) ______ (treat) unfairly. Career experts say such habitual complainers are highly contagious(会蔓延的) , (22) ______ attitude can easily affect an entire team in a company. “While some complaints might be reasonable, (23) ______ are taken from thin air. You need to see between these different types and adopt the right strategy towards each,” said Li Ming, HR manager at Wal-Mart (China). It is especially hard to deal with complaints at work (24) ______ you can’t just walk away or put your colleagues’ words out of mind. If you do, it will hurt your co-workers and you might be isolated. In a team-based company you belong to a group and need to behave accordingly. But don’t show too much sympathy. Listening passively to others’ complaints could damage your image and give others the impression (25) ______ you agree with them. “Listen to the whiners actively,” said HR Li. “Help them find a solution, or see (26) ______ there are ways to improve the situation.” Zhai Min, 24, a software engineer at Kingdee International Software Group in Shenzhen, found that 3 elderly workers liked to complain about everything, from (27) ______ (extend) working hours to cheap hotels on business trips. “I let them talk about their opinions,” she said, “They feel better when (28) ______ (tell) someone how they want things to be.” But listening actively is far from enough. Wang Dianxue, 27, is an