民航客舱服务实用英语Unit宣教课件.pptVIP

民航客舱服务实用英语 Unit2 Warm-up 1、What is the cabin attendant doing in the picture? 2、Is the preflight check important? Why? 3、Before the passengers board the aircraft, what should cabin attendants check? Key words 20% 30% 40% 50% preflight check 航前检查 crew station 乘务员服务区 supplementary reading light 辅助阅读灯 viedo 视频 loudspeaker 扩音器 oxygen mask 氧气面罩 safty instruction card 安全须知卡 in-flight document 机上文件 overhead compartment 头等上方的行李架 flush button 冲水按钮 seat pocket 椅袋 emergency equipment 紧急设备 checklist 检查单 entertainment system 娱乐系统 call button 呼唤铃 audio 音频 demonstrator kit 示范包 life jacket 救生衣 seat belt 安全带 tray table 小桌板 lavatory amenities 厕所便利设施 smoke detector 烟雾探测器 window shade 遮光帘 oven 烤箱 water heater 煮水器 boarding music 登机音乐 hand baggage 手提行李 assigned seat 指定座位 fire extinguisher 灭火器 megaphone 扩音器 galley 厨房 flight plan 飞行计划 switch 开关 seat number 座位号码 emergency exit 紧急出口 captain 机长 first-aid kit 急救箱 liferaft 救生筏 cockpit 驾驶舱 cruising altitude 巡航高度 Sentence Patterns 01 Can I help you?/ What can I do for you? 02 Is there anything I can do for you? 03 Would you like me to help? 04 Do you need a hand? Usefyl Expressions 1、I wonder if you can help me check equipment on board. 2、Make sure all equipment is secure or in position available and serviceable. 3、Ive just checked all in-flight aocuments. 4、Please help me check entertainment system. 5、Ive just finished checking the demonstrator kits. 6、Im going to check the galley. 7、Ive just aranged the magazines and newspapers in good order. 8、Its time to switch on the boarding music. Dialogues 01 02 03 04 Twocabin attendants are talking about their preflight check. The purser and a cabin attentant are talking about the preflight check. The purser asks a cabin attendant to check the enquipment on board. The purser asks a cabin attendant to chec the entertainment system on board. Dialogues 05 Two cabin attendants are talking about their preflight check. 06 A cabin attendants reports to the purser after preflight check.