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BEYOND MAINSTREAM
v
SUCCEEDING AS A TELECOM
CHALLENGER
How to win facing strong competitors
JUNE 2015
THINK ACT
SUCCEEDING AS A CHALLENGER
THE BIG 3
1 Mobile operator challengers which
enter markets with at least two players
present have no guarantee of success
– and many of them fall short of
grabbing a large enough chunk of the
subscriber base.
p. 3
2 There is no one size fits all for becoming a successful challenger, but the
strongest performers tend to focus their efforts on capital/cost effectiveness,
accentuated differentiation of products/services compared to the
competition and ensuring a regulatory framework that makes it
possible for them to compete effectively.
p. 4
3 Based on the efforts of successful players, struggling challengers need to ensure four key
success factors to take market share:
• Master the basics
• Bet on the future
• Ensure a favorable regulatory context
• Challenge the strategy
p. 9
Viettel
Vietnam
p. 7
2 ROLAND BERGER STRATEGY CONSULTANTS
THINK ACT
SUCCEEDING AS A CHALLENGER
Struggling in competitive markets.
Mobile telecom operators across the
globe face the challenge of generating
enough profits to recuperate their initial
investments in spectrum licenses and
network roll-outs, to cover the substantial
recurring investments needed for new
network technologies (e.g., 3G and 4G)
and to improve their service quality.
1 Many challenger operators (
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