VOIP服务作美国用户调查之报告英文.pptVIP

ATT Proprietary Information ATT Proprietary Information VoIP PR Research:Public Opinion on VoIP ATT Customer Insights Group January, 2004 The goal of this study, commissioned by the ATT Customer Insights group was to measure consumer awareness, perceptions and interest in VoIP. The Ipsos-Insight Phone Omnibus was used to field these questions among a broadly representative sample of households. A total of 1001 consumers were interviewed between January 16 through January 18, 2004. Ipsos-Insight is a multi-client phone study. The questionnaire includes questions in various non-compe