团队与小组管理英文.ppt

Chapter 9 Work Team Groups;Groups Teams;Characteristics of a Well-Functioning, Effective Group;Group Behavior;Group Formation;Stages of Group Formation;Joining Groups;Prestage 1;Group Behavior Model;External Conditions Imposed on the Group;Group Leaders;Group Roles;Types of Teams;?;Work Groups;Groups Pass Through Task-Oriented and Relationship-Oriented Stages. Some Groups Get Stuck at Certain Stages and Become Dysfunctional;Groups Change Their Ways of Working at Midstream, Focusing More Clearly on Their Goal and Becoming More Effective;Managers Should Consider Six Factors in Choosing Group or Individual Decision Making;Managers Should Consider Six Factors in Choosing Group or Individual Decision Making (Cont.);Cohesiveness Productivity;Setting Standards;Group Cohesiveness;Groupthink;Irving Janis’ Model;Groupthink Characteristics;Managers Should Avoid Groupthink in Making Decisions With Groups;Managers Should Avoid Groupthink in Making Decisions With Groups (Cont.);Major Changes in Leadership Occur as Teams Become Self-Directed;Mangers Can Use Three Points of Leverage to Enhance Group Task Performance;Mangers Can Use Three Points of Leverage to Enhance Group Task Performance (Cont.);Diverse Teams Offer Both Advantages and Disadvantages in the Workplace;Differences that Influence Perceptions, Which, in Turn, Influence Intergoup Relations;Relations of Tasks Conflict;Mangers Should Beware of These Types of Negotiators, Who Deliberately Choose a Style That Uses These Particular Tactics ;(Cont.);(Cont.);Four Categories of Roles;Group Task Roles;The Initiator- Contributor;The Information Seeker;The Opinion Seeker ;The Information Giver;The Opinion Giver;The Coordinator;The Evaluator- Critic;The Energizer;The Recorder;Group Building and Maintenance Roles;The Encourager;The Harmonizer;The Compromiser;The Gate-Keeper Expediter;The Follower;Attempts by individuals to satisfy personal needs. Numerous types - from Sociology and Psychology. ;The Monopolist;Help-Rejecting