电话应对用语概括.docVIP

电话应对用语 交待受话者不能接听的原因 ——受话者外出—— 不好意思，陈先生现在不在公司，他大概四点钟会回来。 I’m sorry, Mr.Chen is not in/out now. He’ll come back around four o’clock. ——受话者正在接电话—— 不好意思，正在讲电话。 I’m sorry, Mr. Chen’s line is engaged/busy. I’m sorry, Mr. Chen is on another line now. ——受话者正在接待客人—— 不好意思，陈先生正在会见客人。 I’m sorry, Mr. Chen is meeting some guests. ——受话者正在开会—— 不好意思，陈先生正在开会。 I’m sorry, Mr. Chen is in a meeting/conference now. ——受话者不在桌位—— 不好意思，陈先生不在他的桌位上。 I’m sorry, Mr. Chen is now at his desk/away from his desk now. 不好意思，陈先生不在办公室，他在卖场。 I’m sorry, Mr. Chen is not in the office, he is somewhere in the salesfloor. ——受话者没空