财务管理实践之应收管理.pptVIP

* PwC175c ) Best Practice Financial Processes: Accounts Receivable Account Receivable - Best Practice Objectives Accounts Receivable Objectives Organisation People Processes Controls Measures Information Systems To ensure customer payments are received efficiently and effectively for goods/services delivered, within the agreed terms and conditions To manage credit risk efficiently without creating unnecessary delays in the sales cycle To maintain a complete and accurate statement of outstanding debtors To provide complete forecast information to assist the management of short-term cash requirements Centralised processing Economies of scale Customer focus Establish credit levels Issue sales order Issue invoice Monitor credit Collect cash Procedures manual Authorisation Validation/matching Credit control Cost per invoice Credit notes percentage Cost per payment received Days debt outstanding Integrated with sales system Automatic matching Electronic receipts Customer relations Legal framework awareness Credit management Accounts Receivable - Best Practice Features Process Features Formal credit checks applied to all new customers within 24 hours using credit bureau Monitor credit status/terms on regular basis Customer account managers provided with up to date credit status Treasury policy set on late and prompt payments Authority levels clearly defined Credit policies defined and agreed Terms and conditions agreed with customers Consolidated periodic invoicing for high frequency shipments Bank remittance notices issued with sales invoices to facilitate reconciliation Self billing invoices by high volume customers Consider outsourcing regular invoice/payment eg utilities Regular review of invoice queries and credit notes Reconciliation of AR balances to GL control accounts on a regular basis Credit insurance arrangements evaluated periodically Customer account managers responsible for sales and cash collection Constant monitoring of debtor days, dail