矩阵式新项目管理(ppt 37页)(英文).pptVIP

Metrics and Benchmarking Contents Introduction to Metrics What is Metrics? Why Metrics? Project Metrics Program Objectives Metrics - Customer Need Measures and Metrics Improvement Cycle Measures – Data Elements Tools for Measurement Metrics Calculation Metrics Roadmap Metrics Analysis - Examples Quote Introduction to Metrics What Is Metrics? Metrics - Derived from the word “ metre” - Quantitative indicator of performance of a s/w process or product. Metrics is a cannot-do-without project management tool Visibility into project execution Analysis of process strengths and weaknesses you cannot m