对组织内人力资源和管理.PPT

Human Resource Management Part 3: Training and Development Power Point by Cheng- Chiang (Johnnie) Chen Chapter 5 Training and Developing Employees Managers and the Human Resource Management Process Human resource management (HRM): The management function that is concerned with getting, training, motivating, and keeping competent employees. 對組織內人力資源的管理，一般指企業內所有人力資源的取得，運用和維護等過程。 Personnel management VS. Human resource management 人事管理 被動、消極 偏重日常事務的執行、缺乏規劃 滿足組織利益與工作要求為目標 獨立於其他企業功能 一般人事流程的管理 訓練以工作技能為主 將人士支出視為不可避免的費用 人力資源管理 主動、積極 具有長期導向之規劃 尋求組織與員工工作均衡 與企業功能緊密結合 兼具組織發展(OD)的功能 強調人力資源發展 將人力資源視為企業的長期投資 Human Resource Management Process The Strategic HRM Process 人力資源管理程序 圖6-1 The Legal Environment of HRM Employment planning Human resource inventory report: A report listing the name, education, training, prior employer, languages spoken, and the like of each employee in the organization. Job analysis: An assessment of the kinds of skills, knowledge, and abilities needed to successfully perform each job in an organization-決定工作職責與性質. Job description(工作說明書): A written statement of what a job holder does, how it is done, and why it is done-說明工作內容及方法. Job specification(工作規範): A statement of the minimum acceptable qualifications that an incumbent must possess to perform a give job successfully -說明擔任此工作的人所需要的資格與條件 Popular Job Analysis Methods Recruitment and selection Recruitment: The process of locating, identifying, and attracting capable applicants. Selection process: The process of screening job applicants to ensure that the most appropriate candidates are hired. Reliability: The degree to which a selection device measures the same thing consistently. Validity: The proven relationship between a selection device and some relevant criterion. Performance-simulation tests: Selection devices that are based on actual job behaviors; work sampling and assessment centers. The Effectiveness of Interviews Prior knowledge about an applicant Attitude of the interviewer The order o