谈判技巧 -英文版-.pptVIP

Negotiation Concepts Approaches Stages Concepts-what is negotiation Negotiation is a process of interaction, by which two or more parties who need to be jointly involved in an outcome but who initially have different objectives, seek by the use of argument and persuasion, to resolve their differences in order to achieve a mutually acceptable solution. Concepts-basic characteristics Negotiation involves two or more parties The parties must need each other’s involvement in achieving some jointly desired outcome The parties start with different interests and objectives, and these differences p