客房常用英语.docxVIP

客房服务用语 1.There is some thing wrong with the network of our hotel, so I’am sorry that it is not available to make the network in your room. 因为现在网络有问题，所以上不了网。 2.The network is OK now. 现在可以上网了。 3.Just a moment please, our computer maintenance person will come here at once. 请稍等，我们的电脑维护员马上到。 4.The hair dryer is putting on the wall of your bathroom. 风筒挂在您浴室的墙壁上。 5.Excuse me, do you need to change your bed sheets? 请问你需要更换你的床单吗？ 6.May I use the vacuum cleaner? It may be a little noisy. 我能为你吸尘吗？那样可能会有一点吵。 7.May I dust the furniture for you? 我可以给家具抹尘吗？ 8.Your room is almost ready. If there is anything else we can help, please call the housekeeping at Ext:62. 你的基本上准备好了，如果你还有其它需要请通知房务中心，分机“62”。 9.Please go to the reception, then they can make a new room’s key for you. 请你去前台重新刷新一下房卡。 10.If you need make up your room, please call the housekeeping at Ext:62. 如果你要清洁房间，请通知房务中心，分机：“62”。 11.Please call me if you need anything. 您有需要的话请叫我。 12.You have forgotten to lock the door. 你忘记锁房间了。 13.May I check your room’s key./ Please show me your room’s key 我可以检查一下你的房卡吗？ 14You can find the information of our hotel in the service directory. 在房间的服务指南内可以找到关于酒店的介绍。 15.Wake up service. / Morning –call service 叫醒服务 16. Excuse me , I want to have a morning –call service . can you help me﹖ 打扰了，我需要叫醒服务，你能帮我吗﹖ 17. May I have your room number.﹖ My room number is 602. 能告诉我你的房号吗﹖ 我的房间号码是602。 18. I see, what time please ﹖ 6点 It′s 6 o’clock . 我知道了，请问需要在几点中叫醒﹖ 19. I′ll do it in time. 我将及时叫醒。 20. May I turn -down service for you now﹖ 现在方便为你开夜床吗﹖ 21. What’ s the turn -down service﹖ 甚麽是开夜床﹖ 22. That is to say: Make up your room just simply, boiling the water, take away the rubbish ,closing the drapes and so on (curtain) 简单的说就是清理房间，烧开水，关上窗帘等. 23. would you like me to make up your bed 需要整理你的床铺吗﹖ 24. May I move these things on the table﹖ 我可以移动桌上的东西吗﹖ 25. May I tidy up the reading –desk? 我可以收拾你的书桌吗﹖ 26. May I vacuum the room now﹖ 我能现在吸尘吗﹖ 27. You may go to the reception for inf