商务英语电话用语.pptxVIP

商务电话用语;听一段录音;生词学习;3,telephone [tel?f??n]座机 telephone number 电话号码mobile phone [m??ba?l]手机 例句：Can I have your telephone number ? 你能告诉我你的电话号码吗？ 4,cut[k?t]中断 Cut off 连接中断 例句：The line is cut off 线路连接中断 5,available [?‘ve?l?b(?)l]在场，可用的 例句：He’s not available right now. Can I take a message? 他不在, 我可以帮你传话吗？ ; Hold on 等一等 Put through 接通电话 Call back 回电话 Right now 现在 ;接通电话的问候;;How to introduce yourself on the phone;Ask to speak with the person for whom you are calling;;State the purpose of your call;How to make an efficient call;;Tips Warnings;1.Hello, this is operator. 你好，我是电话接线员。 2.Ill call you up later. 我一会打电话给你。 3. May I talk to Mr. McCoy? 我想和McCoy先生说话。 4. May I use the telephone? 我可以使用一下电话吗？ 5. This is Sam calling. 我是Sam。;6. Is that Mr. Sam? 你是Sam先生吗？ 7.Yes, this is Sam speaking. 是的，我是Sam。 8.Whom do you wish to talk to? 你想要和谁说话？ 9.Id like to speak to Mr. Jack. 我想要和Jack先生说话。 10. Ill connact you with his office. 我通过他办公室电话和你联系。（或我会打电话到他办公室和你联系。 11. Please hold the line. 请不要挂线。;11. Sorry, kept you waiting so long. Youre on. 对不起，让你等这么长时间。请继续。 12. The line is busy. 电话占线。（或本线路忙） 13. No answer. 没人接。 14. He is on the phone. 他正在打电话。 15. This telephone line is interrupted. 这个电话线被打断。（或这个电话线被拔掉了。） 16. The wire have got crowd. 这个线路忙。（或电话占线） ;1.I would like to talk to Mr. Liao. 1.我想要和廖先生说话。 2.May I speak to Mr. Johnson please? 2.我能和Jonnson说话吗？ 3.May I speak to your boss? 3.我能和你的老板谈话吗？ 4.Is there anyone who can speak English? 4.这里有人会说英语吗？ 5. Give me someone who can speak English. 5.提供给我一些会说英语的人。 ;6.I would like to talk to someone in charge. 6.我想和负责人说话。 7.I would like to talk to your chief. 7.我想要和长官说话。 8.Let me talk to Mr. Wang. 8.让我和王先生说话。 9.Can I speak to Mr. Lee? 9.我能李先生说话吗？ 10.When is he expected to be back? 10.他什么回来？ ;12. Can you tell me what time Mr. Chen will be back? 12.你能告诉我陈先生什么时候回来？ 13.Who is this please? 13.请问你是哪位？ 14.Who is calling please? 14.请问你找谁？ 15. May I have your name? 15.能告诉我，你的名字吗？ 16.Wh