管理信息系统globalebusinessandcollaboration.pptxVIP

Chapter 2GLOBAL E-BUSINESS AND COLLABORATIONVIDEO CASESCase 1: How FedEx Works: Enterprise SystemsCase 2: Oracles Austin Data Center Instructional Video 1: FedEx Improves Customer Experience with Integrated Mapping and Location DataCHAPTER 2: GLOBAL E-BUSINESS AND COLLABORATIONLearning Objectives? Pearson Education 2012Define and describe business processes and their relationship to information systems.Evaluate the role played by systems serving the various levels of management in a business and their relationship to each other. Explain how enterprise applications improve organizational performance.CHAPTER 2: GLOBAL E-BUSINESS AND COLLABORATIONLearning Objectives (cont.)? Pearson Education 2012Explain the importance of collaboration and teamwork in business and how they are supported by technology.Assess the role of the information systems function in a business.CHAPTER 2: GLOBAL E-BUSINESS AND COLLABORATIONAmerica’s Cup 2010: USA Wins with Information Technology? Pearson Education 2012Problem: Using IT to win the America’s Cup raceSolutions: New technology for physical engineering of boat; sensor network to monitor conditions and data analysis to improve the performance of sails and more. IBM Oracle Database 11g data management software provided real time analysis of boat’s sensor data.Demonstrates IT’s role in fostering innovation and improving performance.Illustrates the benefits of using data analysis and IT to improve productsCHAPTER 2: GLOBAL E-BUSINESS AND COLLABORATIONBusiness Processes and Information Systems? Pearson Education 2012Business processes:Workflows of material, information, knowledgeSets of activities, stepsMay be tied to functional area or be cross-functionalBusinesses: Can be seen as collection of business processesBusiness processes may be assets or liabilitiesCHAPTER 2: GLOBAL E-BUSINESS AND COLLABORATIONBusiness Processes and Information Systems? Pearson Education 2012Examples of functional business processesManufacturing and producti