51CTO下载-ITIL中级课程-风险管理系统71页资料.pdf

实用文案 标准文档 实用文案 Contents ? CHAPTER 1: INTRODUCTION ? CHAPTER 2: PRINCIPLES ? CHAPTER 3: HOW RISKS ARE MANAGED ? CHAPTER 4: MANAGING RISK AT THE STRATEGIC LEVEL ? CHAPTER 5: MANAGING RISK AT THE PROGRAMME LEVEL ? CHAPTER 6: MANAGING RISKS AT THE PROJECT LEVEL ? CHAPTER 7: MANAGING RISK AT THE OPERATIONAL LEVEL ? CHAPTER 8: TECHNIQUES ? ANNEX A: EXAMPLES OF BENEFITS OF RISK MANAGEMENT ? ANNEX B: HEALTHCHECK: HOW WELL IS YOUR ORGANISATION MANAGING RISK? ? ANNEX C: CATEGORISING RISK ? ANNEX D: SETTING A STANDARD FOR EVALUATION OF RISK ? ANNEX E: PROCUREMENT, CONTRACTUAL AND LEGAL CONSIDERATIONS ? ANNEX F: BUSINESS CONTINUITY MANAGEMENT ? ANNEX G: MANAGING ORGANISATIONAL SAFETY AND SECURITY ? ANNEX H: INFORMATION ON FURTHER TECHNIQUES TO SUPPORT MANAGEMENT OF RISK ? ANNEX J: LESSONS LEARNED FROM OTHERS 标准文档 实用文案 ? ANNEX K: ASSESSING THE SUITABILITY OF TOOLS ? ANNEX L: DOCUMENTATION OUTLINES 标准文档 实用文案 CHAPTER 1: INTRODUCTION 1.1 Purpose of this guide 1.2 What is management of risk? 1.3 Why management of risk is important 1.4 Who is involved in risk management 1.5 How to use this guide 1.6 The research for this guidance 标准文档 实用文案 1.1 Purpose of this guide This guide is intended to help organisations to put in place effective frameworks for taking informed decisions about risk. The guidance provides a route map for risk management , bringing together recommended approaches, checklists and pointers to more detailed sources of advice on tools and techniques. It expands on the OGC Guidelines for Managing