邮件英语写作培训系列一教学内容.ppt

细节决定成败 Integrated Informative Intelligent Integrated Informative Intelligent Integrated Informative Intelligent Integrated Informative Intelligent Integrated Informative Intelligent Integrated Informative Intelligent Integrated Informative Intelligent Integrated Informative Intelligent Integrated Informative Intelligent Integrated Informative Intelligent ——英语邮件写作 Lucinda 1.目录 /CONTENTS 4. 英语邮件常用表达 3. 英语邮件礼仪 2. 英语邮件格式和内容 1. 邮件英语概述 1.英语邮件写作概述 常见的商务英语电子邮件包括以下五部分：①写信人Email地址、收信人Email地址、抄送收信人Email地址、密送收信人Email地址。 ②主题。 ③称呼、开头、正文、结尾句。 ④礼貌结束语。 ⑤写信人全名、写信人职务及所属部门、地址、电话号码、传真等。 主题应体现邮件主旨，要引人注目、意思明确，最好为名词或动名词短语；称呼礼貌得体，符合商务英语写作习惯，正文应结构清楚，便于阅读，如正文内容较长，可使用小标题、小段落，或利用星号、下划线及段落间空行等方式使邮件眉目清楚、一目了然。 商务英语电子邮件写作应遵循的五C原则商务英语电子邮件的正文写作应该遵循五C原则，即Correctness【准确】、Conciseness【简洁】、Complete【完整】、Clarity【清楚】和Courtesy【礼貌】 2. 英语邮件写作格式 Subject 简洁明了 慎用Urgent, Reply today 一般格式：项目名称——功能模块——具体问题关键词 Eg. AXN– billing – subscription error Greetings 1st: Dear John,尊敬的 Unclear: Dear Sir or Madam, Hi sir, Hello/ Hey John To whom it may concern Body=开头+内容+结尾 Principle:意图明确，简洁，层次清楚 开头： 1st email: brief self-introduction, e.g. 1)This is Lucinda, SA assistant for Auction Org.2) My name is **, responsible for… 3) This is **, in charge of … Regular email: 直奔主题 e.g. 1) This is to… 2) Here is / Below is… 3) we have several questions regarding/ about… as follow: Reply: 提及来信内容 e.g. 1) As for.../ Regarding …;2) Thank you for… 例句练习 我是A项目组的开发人员Lee。 This is Lee, dev member for Project A. 以下是您要求提供的信息。 Below is the information you have requested. 写这封信是为了通知您项目将会延迟。 This is to notify you of / let you know / inform the delay in our project. 我给您写信是想告诉您项目最新版本的发布计划。 I am writing with you about the latest project release plan version. 结尾 期待回复、反馈 Shall / If you have any problem/ suggestion/ comment/ about accessing the folders, please let me / us know. Thank you and look forward to having your opinion on the estimation and schedule. Look forward to your feedbacks and suggestions soon