8.2.3 投诉、评价模板.pptVIP

8.2.3 投诉、评价模板 ④投诉模板：顾客抱怨货物破损 Hello, I am really sorry to know about the condition of the product you’ve ordered. I completely understand your disappointment. That’s definitely not what we want our customers to experience. I’ve forwarded your message to our shipping department for consideration as they’ll want to read about your experience and I’ll make sure they will take the necessary action so that this will not happen again in your future orders.  ④投诉模板：顾客抱怨货物破损 I’ve requested a replacement order for you, free of charge. Since the return shipping cost is higher, you don’t need to return the damaged product back to us. You’re welcome to dispose of it. I’m truly sorry, and I hope you’ll give us another chance in the future. We look forward to seeing you again soon. Best regards, Mark  ⑤评价模板 Hello, Would you please take a moment to leave a positive feedback about our products and service? It may take a few minutes to write a product review, but it would be really helpful for other customers. Thank you very much. Sincerely, David  ⑤评价模板 Dear buyer, Thank you for your positive feedback. We are glad to know that you are satisfied with our products and service. Look forward to another cooperation in the future. Our company is located in Yiwu, a world-famous commodity city with the biggest market selling over 400,000 kinds of products. If you are looking for any kind of everyday product, please let us know. We will find the product for you with higher quality and lower price.