茶艺英语 迎客 茶馆服务-迎客.ppt

茶艺英语 English for Tea Art 茶艺英语 English for Tea Art 茶艺英语 English for Tea Art 茶馆服务—迎客 GREETING THE GUESTS 邵淑宏 浙江旅游职业学院 Greeting the Guests 迎客 1. New words Lobby 英 [?l?bi] 美 [?lɑ:bi] n.休息室;游说团;门厅，大厅;投票厅 vi.为了支持或抵制某项特定目标游说 vt.对…进行游说;陈情（试图努力影响某人采取有利行动） (2) Reservation 英 [?rez??ve??n] 美 [?rez?r?ve??n] n.保留;预订，预约;保留地，专用地 Greeting the Guests 迎客 2. Introduction (1). Good evening! Welcome to our teahouse. (2). How many people do you have? (3). Can I help you? / Is there anything I can do for you? (4). Glad to see you again. (5). Do you like to sit in the private room or in the lobby? Greeting the Guests 迎客 2. Introduction (6).Did you make a reservation?/ Did you book a table? (7). I have made the reservation./ I’ve booked a table already. (8).?I?didnt??make?any?reservation.?Please?find?a?table?for?us. (9).?Are?you?the?friend?Mr.wang?invited？?? (10).?Welcome?,?hope?you?will?have?a?nice?evening?here.? Situational Dialogues 场景对话 A: Good evening! Welcome to our teahouse. B: Good evening! I’m Mr. Wang’s friend, and he invited me here. Is he here now? A: Yes, he is here at table 8. B: Thanks. A: Good evening! Mr. Smith. Nice to see you again. B: Good evening, Miss Zhang. A: Did you make a reservation? B: No. Please find a table for me. THANK YOU * * * 茶艺英语 English for Tea Art 茶艺英语 English for Tea Art 茶艺英语 English for Tea Art * * *