accenture+变革项目管理最佳实践.pptVIP

accenture+变革项目管理最佳实践;Agenda;What does “Change Management” mean?;Smooth and Difficult Change Experiences;Benefits of Managing Change;Commitment to Change;Accenture Change Management Framework;Navigation;大家学习辛苦了，还是要坚持;Leadership;Enablement;Ownership;Best Practices forChange Management ;Best Practices forChange Management ;Best Practices forChange Management ;Best Practicesfor Training;Best Practicesfor Training;;;Use of the Change Management Framework;The Role of Leadership ;The Role of Leadership ;Communication is Critical;Activities Include: Communicate changes to policies and procedures Provide training that builds success or encourage team to attend training Communicating effectively Reset team expectations if necessary;;Engage the team in issue management Ask staff to present information on the change to the rest of the team Ask staff to represent your team at a meeting Collect ideas from the team Share best practices – before, during, and after implementation ;Managing the Impacts of Upcoming Changes;1. Build executive team capability to perform at a high level of effectiveness and achieve business outcomes 2. Assign the planning function to navigate through the change process 3. Define the end user support that is needed to teach skills, tools, and knowledge 4. Build in avenues for ownership by end users, from project start to finish ;Contact Information;Appendix;;Reasons for Resistance;Learning that a change will occur/has occurred;Positive and Negative Perceptions of Change;Responding to Perceptions