2020年新版经典8D案例分析.docxVIP

编辑版 编辑版word 客户抱怨回复报告 Customer Compla in Reply Report 诉怨日期 Complain Date : 回复日期 Reply Date : 经办 Prepared By 客户 Customer.： 报告编号Report No.: 核准 Approved By : 主题 SUBT: Studs of the cab in et bottom broken 1 问题描述(Problem Description): Fron tech customer found there was tran sformer moveme nt in side the UPS, and Umax Fron tech customer found in some un its the Studs of the cab inet bottom were broke n, and the tran sformer clamps are bending. Pictures as below. 2、问题处理成员（Team Members 3、原因分析(Root Cause Analysi9 ： )it1. The transformer movement issue: Leades transformer had used small clamps, some clamps may not be fully tight, and the gaps of the studs were a bit large, so the in some cases the transformer have a moveme nt, picture as below. )it 2. The Studs of the cabinet bottom were broken: it seems the UPS was dropped from high height , we have done the drop test to check this problem, no rmally this problem cannot happe n. 4、临时性措施(Short-Term Corrective Action): Repair the failed un its. 5、长期性措施(Long-Term Corrective Action )： For this loose fitting of transformer issue, we have already changed the transformer clamp, it can fix the tran sformer full tightly, picture as below. And we will in crease the thick ness of the studs in the cab inet bottom , so that the gaps will be reduced, it can hold the transformer tightly, and the studs will be more solid , it is not easy to be broken. hflve increased the depth of clip. hflve increased the depth of clip. 6、改善效果(Improved Result): We have done the drop test to check the corrective actions, the studs are all OK. 7、预防再发生措施(Preventive Action): Same as item 5. 8 问题结案及感谢的人员(Problem Closed Thanks For Joined Members): Thanks the team members. （此文档部分内容来源于网络，如有侵权请告知删除，文档可自行编辑修改内容，供参考，感 谢您的配合和支持）