饭店情景英语.pptxVIP

关于考试： 平时成绩（70%）：课堂发言+考勤 卷面成绩（30%） 上课方式： 课本内容 学生自己发言PART 1The Front OfficeThe Managers RemarksQuestions:1. What is the aim of a hotel ?2. Can you say something about the great importance of the front office ?3. Why should the hotel staff have a strong sence of responsibility ?4. How can the hotel achieve greater financial success ?Dialogues:UNIT 1 1-1 A Long Distance Call Reservations(长途电话预定)1-2 A Group Reservation(团体预定)1-3 A Face-to-face Reservation(门市预定)RoomReservationsNew Wards:equivalent 平行的arrival 到达的May 26th 5月26日credit card 信用卡take care of 照顾，处理parking lot 停车场10% discount 九折represent