可口可乐技能词典.pdf

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Skills Dictionary 2001 1 Introduction The SKILLS DICTRIONARY was developed through the efforts of a number of business and functional units across The Coca-Cola Company. It is intended to provide a common language for the processes of people development, selection, interviewing and performance planning. This version of the SKILLS DICTRIONARY includes examples of behaviors. Typical key behaviors (or actions) associated with each dimension of a core competence. A skill can be used to assess gaps for individuals and organizations. The dimensions can also be used to establish hiring criteria, develop selection guides and for development plans. 2 Table of Contents Core Competence Dimension Page 3 Commitment to Development ……………………………………………………………… Coaching …………………………………………… Providing Feedback ……………………………… Developing Others ……………………………… Developing Self …………………………………… Commitment to Learning ……………………… Commitment to Excellence …………………………………………………………………… Customer and Client Focus …………………1 Improvement Focus ……………………………1 Flexibility …………………………………………1 Pro-activity ………………………………

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