（译文）酒店IT服务管理解决方案_排.pptxVIP

Hotel IT Service Management SolutionsChina Telecom International Co., Ltd Building IT Network Smart ExpertContents What is Hotel IT Service Management SystemTechnical standards of IT Service ManagementProject implementtation of IT Service ManagementService-oriented IT Operations Management4231ProcessWhat is Hotel IT Service Management（ITSM）？IT Service Management:It is a set of collaborative process to ensure the quality of IT services through the SLA. It combines systems management, network management, systems development management and other management activities, as well as change management