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Intercultural CommunicationBarriers
Intercultural CommunicationBarriers
7.2EmotionalProblems--Assuming Similarity
Inthispart,wewillcontinuetalkingabout another emotionalproblem.
First,let’sreviewWangXin’strouble.LearningaboutWangXin’sfeeling,
He Lin recommended the effective strategies he used to reduce anxiety
anduncertainty when he first encountered hisroommate Jerry.That is,to
talk abouthisown lifeon campusandaskJerry abouthislife.
Taking He Lin’s advice, Wang Xin became confident of the
interaction with Jerry. Harboring some common questions, Wang Xin
invited Jerry to a welcome dinner. This time, the dinner went very well
with them asking and answering questions a lot. So at the end of the
dinner,WangXintook theinitiativeto show Jerry aroundHouhai.During
this trip, Wang Xin bought Beijing snacks and beers for Jerry and even
paid the taxi to the hotel for Jerry.But when Wang Xin relayed all thisto
He Lin in a tone of excitement later, He Lin told him that his
warmheartednessdiscomforted Jerry andmadehim very frustrated.Wang
Xinwastotally confused.
CanyouhelpWangXintofigureoutwhy?
In this case,Wang Xin thought he was the host in Beijing and should
try every means to extend warm welcome to Jerry, which is a traditional
custom ofChinesenation.ButWangXin assumedthat Jerry from another
culturewasmore similar tohim andwould feellikeathomereceivingthe
intense respect from his Chinese friend. However, Wang Xin neglected
thefactthat each cultureisdifferent andunique.
The puzzle Wang Xin encountered shows that assuming similarity
instead of difference turns out to be another barrier to intercultural
interactions,forifapersonassumesthattheemotionsdisplayedbythe
peoplefromotherculturesaresimilartothosedisplayedbyhim,hemight
think they are lacking emotions or displaying emotions inappropriately
whenheseesthosepeoplebehavedifferentlyfromhiminsomesituations.
On the other hand, assuming difference instead of similarity can also
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