ERP Change Management – Getting from Here to There精品管理文档.pptVIP

* * * * * * * * * * * * * * * * * * * * * * * * * This is a look at our OCM processes. I guess you could relate it to WBS. * Executive Sponsor Reporting * Managing Change On-site Tracking Station * End-User Identification Skills Inventory End-User Inventory End-User Identification Manager/Supervisor Identification Specify Key-End User Skills Gap Analysis Identify IT Support Personnel and Technical Specifications * End-user Inventory 1st End-user Identification and Demographic Information 2ndSkills Inventory 3rd IT sppt. * “Readiness” Communication * Supervisors Partner Groups Business O