exercise管理商业企业.docxVIP

Exercise 13: Chapter 13 Managing Business Enterprises Multiple choice 1. The main steps of the controlling process include all of the following except _B_____. A. taking corrective action B. establishing planned activities C. comparing performance to standards D. measuring performance 2. Production is the transformation of organizational resources into __D____. A. profits B. pans C. forecasts D. products A particular linkage of mission, goals, strategies, policies, rules, human resources, and raw materials that facilitates carrying out a process is a __A____. A. system B. process C. strategy D. plan 4. The reputation of an organization is determined by _D_____. A. its size B. its style of management C. its profits D. its product quality 5. The process of directing others toward the accomplishment of some objective is: __C____. A. communication B. controlling C. leadership D. managing The desire to do something better or more efficiently than it has ever been done before is known as the need for ___B___. A. acceleration B. achievement C. acclamation D. actualisation A complete definition of a plan is __C____. A . the company ’ s buildings and fixtures B. a projection of future sales C. a specific action proposed to help the company achieve its objectives D. a policy meeting Scheduling can best be described as __B____. A. the evaluation of alternative courses of action B. the process of formulating a detailed listing of activities C. the process of formulating goals and objectives D. the calculation of the break-even point Performance appraisals are important in an organization because they _D_____. A. provide systematic judgement to support promotion B. provide a basis for coaching and counselling C. let subordinates know where they stand with the boss D. all of the above A management responsibility guide can assist organization members in the following way _D_____. A. by describing the various responsibility relationship that exist in their organization B. by summa