餐饮行业人才流失原因解析总结计划及对策研究.docx

编号： 毕业论文（设计） 题 目：餐饮行业人才流失原因分析及对策研究 完成人： 班 级： 2010-02 学 制： 4 年 专 业： 工商管理 指导教师： 完成日期： 2014-04-04 目 录 摘要 ·············································· 一、我国餐饮行业的现状 ····························· 二、我国餐饮行业人力资源管理现状 ···················· （一）雇佣关系无保障 ································· （二 ) 工作强度较大且工作时间长 ························· ( 三) 薪酬管理不科学，缺乏公平性 ······················· ( 四) 职业发展潜力小 ································· 三、我国餐饮行业人才流失原因分析 ···················· ( 一) 影响餐饮行业人才流失的社会因素 ···················· 1 、行业内部竞争日益激烈 ····························· 2 、社会舆论的影响 ································· （二）影响餐饮行业人才流失的组织因素 ···················· 1 、行业内部待遇偏低，激励机制不健全 ··················· 2 、行业内部管理不科学 ······························ 3 、缺乏良好的企业文化，员工没有归属感 ·················· 4 、选用人才不当 ··································· 5 、不注重员工的发展与培训，缺乏职业生涯规划 ············· 6 、高层领导人缺乏领导才能和个人魅力 ··················· 7 、社会保障不健全 ································· （三）影响餐饮行业人才流失的个人因素 ···················· 1 、寻求更高的报酬 ································· 2 、寻求更优的工作环境 ······························ 3 、寻求更好的发展机会 ······························ 四、针对餐饮行业人才流失现象的对策建议 ·············· ( 一) 从招聘源头上控制 ································ （二）通过职业培训有针对性地培养人才 ····················  (1) (1) (2) (2) (2) (2) (2) (3) (3) (3) (3) (4) (4) (4) (4) (4) (4) (5) (5) (5) (5) (5) (6) (6) (6) (6) （三）建立科学合理的薪酬体系 ·························· （四）建立合理有效的内部激励晋升机制 ···················· （五）吸引大专院校的优秀毕业生进餐饮业工作 ··············· （六）营造良好的企业文化氛围 ·························· （七）建立健全保障和福利体系 ·························· 五、结语 ·········································· 参考文献 ·········································· Abstract ···········································  (7) (7) (7) (7) (8) (8) (8) (9) 餐饮行业人才流失原因分析及对策研究 摘要： 随着经济的进步 , 管理科学的不断发展 , 我国餐饮业正向现代化、产业 化、国际化方向迈进，但随着行业竞争的加剧 , 一个问题日趋严峻——人才的流失。 兼具技能与素养的全面“高素质”人才是现代化餐饮行业最需要的资源，过高的人 才流失率已成为制约餐饮行业发展的瓶颈。现有人才队伍的不稳定不仅影响餐饮行 业的正常运营 , 更增加了用人成本 , 严重影响其后续发展。因此 , 本文立足餐饮行业 的现状，通过对其人才流失原因的探讨和分析，提出防止人才流失的具体对策，从 而提炼出一套具有针对性的、切实可行的、能较好解决我国餐饮行业人才流失问题 的方案。 关键词：