takecontrol什么意思[Uniform,control制服管理]0001.docx

take control 什么意思［Uniform, control 制服管理］ STANDARD OPERATING PROCEDURE 标准操作程序 UNIFORM CONTROL 制服管理 Task Number:任务号：LI-0002 Department:部门： Housekeeping 客房部 Date Issued:制定 Fl 期：August xx xx 年 8 月 Guest Expectation: 客人期望： I expect employees performing the same job to wear the same uniform. When I see employees with uniforms which have been obviously- borrowed from another person or department, the professionalism of the hotel is questioned? 我希唱员 I［都穿 上自己工作所专有的制服。如果我看到员工穿的是借来的其他部门 的制服，那么酒店的专业水准将会受到质疑。 Time to Train:培训时间：25 minutes 25 分钟 Why is this task important for you and our guests?为什么这项任务对你及 我们的客人如1此重要？ Answers:回答：1. I understand that it is important to regularly check the number of Uniforms? 我知道常规的检查制服编号是非常重要的。 2. I understand that I must take responsibility for my UMform?我知道我必须对制服负责。 3. I can show my professionalism.我体现出了我的专业水准。 WHAT / STEPS 步骤 HOW/ STANDARDS 如何做/标准 TRAINING QUESTIONS 培训问题 1) Marking 编码 Before a un辻orm is issued a uniform code will be marked on the tag, at the collar or waist.在制服发岀来以前，需将制服打码，一般打在标 签，衣领或腰部。 What has to be marked?什么需要打码 What do I have to do when Un辻orm w订1 be issued?当制服要发给员工时我们需要做什 么？ 2) Issuing hours 发放制服时间 Issuing hours w订 1 be as established, refer to SOP on Uniform Exchange. Uniforms are issued strictly on an exchange basis, clean for dirty. 发布 制服时间根据操作程序而定。制服发布是严格按照替换标准，干净 替换脏的。 How and when can I change my Un辻orm?我什么时候，怎么能换 我的制服？ Can I have 2 Un辻orms on the clean for dirty- exchange basis?我能有2套干净的制服替换脏制服吗？ 3) Quarterly Inventory 每季盘点 Inform all Department Heads a week before on date of uniform inven to ry.在制月艮盘点 Fl 期前 一个星期通知所有部门领导。 A Uniform Inventory list with staff uniform code and type of uniform will be issued to the Department Heads the day before ?附有员工制服尺码和款式的制服盘点清单将会在前一天发 放给部门领导When do I have to check inventory?我什么时候 检查货物盘点？ Who issues the check list and when?谁发放检 查清单,什么时候？ 4) Counting of uniforms清点制服 Attendants who will be off duty on the day of inventory will have to hand in their uniform at the Linen room. 在制 服盘点那天不上