人力资源管理chapter17趋势.pdf

Changes in the Nature of Work The Interweaving of Technology and Jobs Changes in the Design of Jobs （there will be no stable jobs in the future ） Integration of Contingent Workers into the Workforce Increased Emphasis on Continuous Learning External Control of Performance Standards by Customers （Boom of services industry ） Limitations on Leadership and Supervision Changes in the Structure of Work From Individuals to Teams The technologies that will most affect HR by 2010 The Web Application service providers (ASPs) Wireless communication Voice recognition Real-time translation Portals and personalization Push technology Workflow （the killer [application] that will allow HR to reposition itself as a strategic business partner ） Source: Anonymous. What are the technologies that will most affect HR by 2010?. Hr Focus . 77(10): 9. 2000 Oct. 21世纪人力资源管理特点  知识经济时代是一个人才主权时代，也是一个赢家通吃的时代  员工是客户  人力资源管理的重心是知识型员工的管理  人力资源管理的核心是人力资源价值链管理  企业与员工关系的新模式—— 以劳动契约和心理契约为双重纽带的战略合作伙 伴关系  人力资源管理在组织之中的战略地位在上升，管理重心下移  人力资源管理的全球化和信息化  人才流动的速度加快，流动的交易成本和风险增加  沟通、共识、信任、承诺、尊重、自主、服务、支持、创新、学习、合作、支 援、授权、赋能将成为人力资源管理的新准则  现代人力资源管理的核心任务是构建智力资本优势。主要有三方面，一是企业 的人才资本，二是企业的客户资本，三是企业的知识结构资本。 引自：彭剑锋，新世纪首届人力资源开发与管理论坛精彩撷英，中国人力资源开发，2000年第6期，pp4-9 Future trends in human resources  GLOBAL COMPETITION FOR BUSINESS AND JOBS  CAREER CHANGE AS A WAY OF LIFE THE RISE OF OUTSOURCING: OPPORTUNITIES AND CHALLENGES  CONTINUOUS LEARNING: THE KEY TO CAREER SUCCESS THE EXPLOSIVE GROWTH OF TECHNOLOGY-BASED LEARNING ARE WE READY FOR INSTANT KNOWLEDGE? (The ability to sort through large amounts of immediate information may become one of the new managerial skills.)  QUALITY OF LIFE: AN ENDURING TREND Source: Morrow, John M. .Future trends in human resources. HR Focus. Sep 1999. Pp7-9 WHY OUTSOURCE HUMAN RESOURCES?  Lower cost.  Reduce overhead.  Increase flexibility to manage the business.  Redu