卡特洗衣公司总结案例解析总结计划答案超全.docx

精品文档 精品文档 PAGE PAGE46 精品文档 PAGE ContinuingreportofHRM （TheHotelParisInternational） 院 系： 班 级： 人力 学 号： 姓 名： 课程名称： 人力资源管理 完成时间： 年月至年月 Content CHAPTER1INTRODUCTIONTOHUMANRESOURCEMANAGEMENT 错误!未定义书签。 CHAPTER3HUMANRESOURCEMANAGEMENTSTRATEGYANDANALYSIS错误!未定义书签。 CHAPTER4JOBANALYSISANDTHETALENTMANAGEMENTPROCESS错误!未定义书签。 CHAPTER5PERSONNELPLANNINGANDRECRUTING 错误!未定义书签。 CHAPTER6EMPLOYEETESTINGANDSELECTION 错误!未定义书签。 CHAPTER7INTERVIEWINGCANDIDATES 错误!未定义书签。 CHAPTER8TRAININGANDDEVELOPINGEMPLOYEES 错误!未定义书签。 CHCAPTER9PERFORMANCEMANAGEMENTANDAPPRAISAL 错误!未定义书签。 CHAPTER10MANAGINGEMPLOYEERETENTION,ENGAGEMENT,ANDCAREERS错误!未定义书签。 CHAPTER11ESTABLISHINGSTRATEGYPAYPLANS 错误!未定义书签。 CHAPTER12PAYFORPERFORANCEANDFINANCIALINCENTIVES 错误!未定义书签。 CHAPTER13BENEFITSANDSERVICES 错误!未定义书签。 CHAPTER1 INTRODUCTIONTO HUMAN RESOURCEMANAGEMENT IsumupfivemainpointsspecificHRproblemsIthinkCaterCleaningwillhavetograpplewith. Firstofall,theywerelakeforpersonnelmanagementregulationsandproceduresbotheverymanagerandeachemployee.Asthereweremanyofproblemswhichwereharmfultotheir managementbecauseworkers’lakeaseriesofclearknowledge,abilitiesandskills.Forexample,fairemploymentproblems wouldseriousdamageemployees’rightsbuttheydidn’tknowuptonow.Humanresourcemanagementsalwaysaskedpeopleofapplicantsabouttheirnationaltopicandsomeothersensitivetopicsbuttheydidn’trefertoprofessional,abilitiesand, manyotherusefultopics.Luckily,theyhaven’tbeenreportedtheirdiscriminationbecausetheemployeeswerealmostwomenandethnicminoritywhichwereshortoflawsconcept.This phenomenontoldustheycouldn’tclarifyfairandprofessionalknowledgeandlawsknowledge.  employmentrules Inaddition,humanresourcemanagementscouldn  ’tmake employeescleartheirowndutiesandresponsibilities.They employees didn’t know their clear division responsibilities; as a result, Cater Center would inefficiencyafterconfusiondaybyday.Numanresourceof  of be CaterCentercouldn’tkeepemployeeloyaltyandemployeestability.Itisterribleforacompanytofaceemployeetheftsthere.Itwouldnotonlycausebenefit