民航乘务员与安全员专业英语WelcomePassengersUnit2WelcomeAboardTopic1WelcomePassengers.pptxVIP

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民航乘务员与安全员专业英语WelcomePassengersUnit2WelcomeAboardTopic1WelcomePassengers.pptx

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CABINATTENDANTSPECIALTY空中乘务专业教学资源库Unit 2 Welcome AboardTopic 1 Welcome Passengers Language Focus 旅客开始登机时，乘务员在所指定的客舱区域就位，面带微笑，欢迎乘客登机。随着空乘人员声声温馨悦耳的“上午好！欢迎您！这边请！欢迎您乘坐本次航班！”的亲切问候，乘客的一段飞行之旅即将开始。乘务员主动为有需要的乘客提供座位引导和行李安置、起飞前检查等帮助、播报欢迎词等广播稿。 DialoguesDialogue OneCA: Good morning, Sir. Welcome aboard.PAX: Good morning. CA: I’m Helen, the chief purser of this flight. My service number is 026. Hope you have a pleasant journey.PAX: I will. Thank you! Dialogue TwoCA: Good afternoon, Madam. Welcome aboard.PAX: Excuse me, Miss. I’d like to have a window seat. Is it possible?CA: It’s ok if the seat is vacant. May I see your boarding pass, please?PAX: Of course. Here you are. CA:Ok, I got it. I will let you know as long as all passenger boarded .PAX: Thank you.CA: You are welcome.Dialouge ThreePAX2:?Excuse?me.?Is?this?seat?12B??PAX1:?Yes,?it?is.PAX2:?Oh,?you?see.?My?seat?number?is?12B,?Which?one’s?yours??（A?Cabin?attendant?is?coming?now）CA:?Excuse?me,?Sir?/?Madam/Miss.?Is?everything?Ok?PAX2:?Oh,Ithinkitis?myseat.You?can?see?my?boarding?pass.CA:?Let?me have?a?look.?(turns?to?PAX1)CA:?And?yours,?Sir/?Madam/Miss?(towards?the?2?passengers)?CA:?Im?sorry,?Sir/?Madam/Miss.?This?seat?has?been?double?booked.??(turns?to?PAX2)?CA:?Would?you?mind?taking?another?seat,Sir/?Madam/Miss??PAX2:?Of?course?not.?CA:?Thanks?a?lot.?Dialouge Four(A?passenger?is?looking?around?for?help)?CA:?May?I?help?you?with?your?baggage??PAX:Yes,?you?see,?the?overhead?locker?is?full.CA:?Would?you?mind?if?I?put?it?in?the rear?of?the cabin??PAX:?Thanks.?But?Ahh….There?is?something?I?will?need?during?the?flight.?May?take?it?out?CA:?Sure?,?you?may?take?it?out?and?stow?it?under?theseat?in?front?of?you.?GlossaryNew Words vacantadj.空的；空缺的captainn. 机长cherishvt. 珍惜stowvt. 装载；收藏aislen. 通道double adj.双倍的baggage n.行李rearadj.后面的；n.后面Proper Nouns Termswelcome aboard欢迎登机boarding pass登机牌cabin crew空乘人员overhead compartment行李架国家级专业教学资源库——空中乘务Thank you