亚马逊A-Z多，客户信用卡拒付，销售权限被移除.pdfVIP

包裹显示妥投客户没收到货，客户开了A-Z 和信用卡拒付，以下是申诉模板 DearAmazon, We are contacting you regarding our seller account suspension. I understand that recently our performance has fallen below Amazons target. After checking our ODR, we find that the main reason that cause A TO Z claims and charghebacks is that buyer claim they did not receive the package, while the tracking number shows it was delivered. High ODR rate is caused by bad logistic service. Steps we have taken and will continue to take 1, we have changed our logistics company , we have found a better efficiency logistics company to offer the