知识管理（赫尔辛基）.pptxVIP

Knowledge Management Intellectual Capital 知识管理和知识资本;Knowledge Management is the collective name for a group of processes and practices used by companies to increase their value by improving the effectiveness of the generation and application of their intellectual assets. 所谓知识管理，是指企业为提高自身价值，进而针对其知识财产的产出和利用率所采用的一系列步骤和执行方法的总称。;何谓知识管理（续）;Epistemologies – what are they ? 认识论角度的分析？;;;Boisot的社会学习周期 Boisot’s Social Learning Cycle;Scanning 审视;Step 1 - Scanning (2) 第一步：审视（2）;第一步：审视（2）--续;你用什么方法更好地审视问题? How do you facilitate scanning ?;;第二步：解决问题（2） Step 2 - Problem Solving (2);第二步：解决问题（2）--续;;技巧的种类 Typ