如何清理餐桌精选课件.ppt

餐饮服务模块 FOOD BEVERAGE SERVICE MODULE “如何清理餐桌” “ How to wipe a Table ” “ 如何清理餐桌” “How to wipe a Table” 想象一下，你在餐厅享用你的晚餐。当你坐到座位上时发 现桌子又脏又满是污渍和残渣。你的感受是什么？ Imagine, you are enjoying Dinner in Restaurants. As soon as you have been seated, you realise that the table is dirty and full of stains and crumbs. How would you feel? 在摆台前擦桌子是很重要的工作，以便台面上没有任何前 次用餐的剩余物。我们必须确保客人是坐在干净且布台完 毕的餐桌前，这也是我们高水平服务持续性的组成部分。 Wiping a table is important before the table is set so that there are no remains from the previous meal. We must ensure that a Guest is seated on a clean and fully set table - this forms part of our consistent level of high service. 目标 Objective 到这次课程结束的时候，我们的目标是要确保你 学会如何按照我们酒店的标准，自信地 “ 清理餐桌”。 By the end of this Session, our Objective is to ensure that you have learned “How to wipe a Table” with Confidence, and according to our defined Standards. 1. 选择抹布 Select the Cloth 我们需要哪种抹布？ What kind of cloth do we need? 干净的抹布 A clean wiping cloth 我们需要确保什么？ What do we need to ensure? 干净且无碎屑的抹布 Wiping cloth free from crumbs 抹布是潮湿的但不是全湿的 Wiping cloth should be damp but not wet 2. 选择面包碟 Select the BB Plate 我们需要确保什么？ What do we need to ensure? 面包碟是干净的 BB plate is clean 无裂痕 Not chipped 无碎屑 Free from crumbs 无污渍 No stains 3. 准备工作 Preparation 我们需要准备什么？ What do we prepare? 将折叠的抹布放在面包碟上 Place the folded wiping cloth on the BB plate 用左手拿面包碟并靠近餐桌 Carry the BB plate with our left hand and approach the table 4. 清理餐桌 Wipe the Table 如何清理餐桌？ How do we wipe the table? 移开所有餐桌器具，例如：盐盅和胡椒盅，流畅连贯地从 餐桌的一边边缘擦到另一边的边缘，确保擦到整个餐桌 In a smooth motion wipe the table from one end to the other ensuring we cover the entire table top after removing all table top items e.g. Salt pepper shaker 4. 清理餐桌 Wipe the Table 将各种包装、颗粒和碎屑等用抹 布抹到面包碟上 Wipe wrappers, particles and crumbs onto the BB plate with the wiping cloth 将餐桌上的剩余污渍抹干净 Wipe out any remaining stains on the table 将抹布翻转到干净的一面 ( 不要在客人面前） Turn the wiping cloth to the other clean side (not in front of the guest) 4. 清理餐桌 Wipe the Table Wipe the table