《英语（职业模块 财经、商贸及服务类）》Unit6.pptxVIP

; listen to the customer;take measures;2. Match the objects of complaint with different situation below. 将下列情况和投诉对象相匹配。;Warm Up;;Listening and Speaking;Listening and Speaking;Listening and Speaking;Listening and Speaking;Listening and Speaking;Listening and Speaking;Listening and Speaking;;Reading and Writing;Reading and Writing;Reading and Writing;;Reading and Writing;Reading and Writing;Reading and Writing;Reading and Writing;Reading and Writing;Reading and Writing;;Review;Review;Review